LEGO Systems, Inc. IT Supporter - czvertar in Nyíregyháza, Hungary

IT Supporter - czvertar

Location Hungary, Nyíregyháza

Posted Date 05/17/2018

Job ID HU1683

Category Information Technology

Would you like to participate in the work of the biggest and most state-of-the-art toy factory in the world? Are you interested in working for a company whose products bring joy to millions of children and adults all over the globe?

Here is your opportunity to put your skills to the test as a member of a great and professional team: apply for the position of IT Supporter at LEGO Manufacturing Kft.!

What are the responsibilities of an IT Supporter?

• Internal IT support via phone, e-mail or chat to end users locally and globally

• Handle standard Service Requests

• Solving 1st and later on 2nd level issues reported by fellow employees or escalate them to the next level in the support chain

• Actively collaborates with other colleagues within the organization to achieve common goals

• Participate in IT projects either locally or globally

A global family with common goals

Nyíregyháza is home to one of five LEGO factories in the world. LEGO Manufacturing Kft., employer of 2 400 people, significantly contributes to the more than 8-decade-long success story of LEGO – it is here that all the DUPLO toys in the world are produced, among others. The family-owned toy company committed itself to large-scale developments, and as a result, in the spring of 2014 it handed over its brand-new factory in Nyíregyháza – a facility that is not only huge and ultra-modern, but also exceptionally environmentally-friendly.

Do you have what it takes?

• Secondary school education (English or IT studies are advantages)

• Professional experience is an advantage (within the filed of IT or where fluent English is needed)

• Willingness to work in shifts

• At least strong communicational level English knowledge

• Solid IT skills

• Good troubleshooting and problem-solving skill

• Ability to multitask and to prioritize effectively

• Customer focus attitude

Bring it to life

„What inspires me the most is to work in a modern and state-of-the-art company environment. And last but not least, a childhood dream came true for me when I became part of the LEGO world.” Dávid Győri, Senior IT Manager